Field guide
How to recruit (and keep) great vendors.
Markets succeed or fail on the strength of their vendors. Customers don't come for the parking; they come for the bakery they can only get on Saturday. Here is how to build a vendor lineup customers will drive across town for.
Where to find vendors (in order)
- Instagram, by hashtag and location. Search
#charlottebaker,#kannapolismaker,#ncpotter— you'll find 30 candidates in an hour. - Other markets in your region. Visit. Talk to vendors. The good ones are doing 4-6 markets a season and looking for #7.
- Local food incubators + small business associations. They have lists of new producers looking for first markets.
- Word of mouth from existing vendors. "Who's the best [category] you know?" — this is your most reliable signal.
- Facebook groups for makers in your region. Search "[city] makers" or "[state] artisans."
The pitch that actually works
Don't send a form. Don't lead with "we'd love to have you." Lead with specifics that prove you've done your homework:
"Hey — I'm Moon, I run Sunny's Markets in Charlotte. I've been following your sourdough on Instagram — the Saturday loaves with the rosemary on top look incredible. I'm building out the bread lineup for our spring season at Optimist Hall and you'd be exactly the kind of vendor we're building this around. Booth fee is $45, the market runs 9-1, and I'd give you the corner spot near the entrance. Would you be open to a quick call?"
That message gets a response 80% of the time. The form letter gets 5%.
The first-event discount, and why it works
New vendors are taking a risk on you. Reduce it. Offer:
- 50% off the first booth fee, OR
- Pay only if you make $100+ at the event, OR
- First event free, second-event commitment required.
You'll get 3-4x more first-time vendors. Most stay. The math works out.
Retention beats recruitment
Acquiring a new vendor takes 4-6 hours of work. Keeping one takes a 5-minute thank you. Do these things every season:
- Send a personal thank you within 24 hours of each event.
- Share their sales numbers (the ones you can see) with them — "you guys had a great day."
- Recognize standout vendors in your social media. Public credit is free and motivating.
- Offer veteran vendors first dibs on the next season before you open public applications.
- Run a vendor-only meetup once a season — 90 minutes, free coffee, ask what's working and what isn't.
The seven-day cycle
Vendor management isn't a once-a-month task. It's weekly. The cycle that works:
- Sunday: Send personalized thank-yous from yesterday's market.
- Monday: Process new applications.
- Tuesday: Reach out to 3 new vendor leads.
- Wednesday: Post a vendor highlight on social.
- Thursday: Reply to vendor questions.
- Friday: Send the day-of reminder email.
- Saturday: Market day — show up, support, photograph.
Red flags that mean don't accept
- Can't (or won't) provide proof of insurance.
- Cagey about ingredients or sourcing.
- Says "I'll bring whatever I have on hand."
- Asks if they can also bring their MLM products.
- Negotiates the booth fee aggressively before they've ever shown up.
Trust your gut. The cost of one bad vendor at a market is higher than the booth fee.
See how Tentpole handles vendor recruiting AI scores every application against your fit criteria · weak fits go to a side queue.